Trust Center

Trust Center

Everything a technical buyer needs to verify before adopting GrabWP. Claims below are drawn from the public plugin readmes.

Architecture and data isolation

How tenants share an install while keeping data and files separated.

Shared MySQL with table prefixes

GrabWP Tenancy isolates tenants on a shared MySQL database using unique table prefixes per tenant.

Isolated uploads

Each tenant gets separated upload directories so media files are not shared across tenants.

Domain and path routing

Tenants can use custom domains or path-based routing (for example example.com/site/{tenant-id}) without WordPress Multisite.

Pro: dedicated databases and full wp-content

GrabWP Tenancy Pro adds dedicated MySQL or SQLite per tenant, plus isolated themes, plugins, and uploads under each tenant content directory.

Security and isolation

Separation mechanisms documented in the plugin readmes.

Prefix-based tenant separation

On the free base plugin, tenant data lives under unique table prefixes on shared MySQL, with isolated upload directories.

Pro database isolation options

Pro lets you choose shared MySQL with prefixes, a dedicated MySQL database, or SQLite per tenant.

Cache key separation

In tenant context, GrabWP Tenancy disables page-cache drop-ins and prefixes object-cache keys with the tenant ID to avoid cross-tenant cache collisions on shared Redis or Memcached backends.

Tenant data outside public uploads

The default tenant data directory lives under wp-content/grabwp-tenancy (outside uploads) to reduce direct web access to tenant data files.

Compatibility matrix

Requirements from each plugin readme. Cells not documented in the readme are omitted.

PluginRequires WordPressTested up toRequires PHP
GrabWP Tenancy v1.1.4 5.0+ 7.0 7.4+
GrabWP Tenancy Pro v1.1.6 5.0+ 7.0 7.4+
GrabWP Tenancy WaaS v1.1.4 5.0+ 7.0 7.4+
GrabWP Restore v1.0.3 6.2+ 7.0 7.4+

All four plugins are licensed GPLv2 or later per their WordPress.org / product readmes.

Backup, restore, and rollback

Per-tenant backup and restore as documented in Pro and GrabWP Restore.

Pro backup and restore workflow

GrabWP Tenancy Pro includes a full 7-step backup and 8-step restore covering database, uploads, content, and config, with an AJAX step-by-step progress UI.

Scheduled backups and S3 offload

Pro supports scheduled automatic tenant backups (hourly through monthly), local and remote retention pruning, and offload to S3-compatible storage when configured.

GrabWP Restore for export ZIPs

GrabWP Restore restores a full WordPress site from a GrabWP Tenancy Pro export ZIP: streaming SQL import, table prefix rewriting, file restore for uploads/plugins/themes, and site URL updates.

MySQL collation handling on restore

GrabWP Restore documents MySQL collation compatibility for MySQL 5.7 and 8.0 during SQL import.

Migration assurance

Moving tenants between database backends.

Cross-database restore

Pro supports restore across database types: shared MySQL, dedicated MySQL, and SQLite.

Standalone site restore

GrabWP Restore imports a Pro export onto a standalone WordPress install (not Multisite), rewriting prefixes and updating the site URL.

Licensing and support

License terms and where to get help.

GrabWP Tenancy, Pro, WaaS, and Restore ship under GPLv2 or later as stated in each plugin readme.

We respond to Pro support requests. Community help is available on the WordPress.org support forum and Discord (linked in the site footer).

Verifiable proof

Public reviews and release history you can check yourself.

5-star reviews

What developers say on WordPress.org

Verified reviews from the public WordPress.org plugin listing.

Straight to the point without useless “bells and whistles”. Developer very responsive. Waiting for the Pro version to add more features and extend capabilities. Great job!

GN

Gabriel Nistor

@springbreak

Great tool, can finally build my SAAS confidently.

MW

Moses

@moseswp

Very useful plugin for MMO to make website or blog quickly.

NN

Nhan Nguyen

@babyinternet

Known limitations

Honest scope boundaries from the plugin readmes.

  • GrabWP Tenancy is not WordPress Multisite and does not require Multisite to run.
  • On the free base plugin, themes and plugins are shared across tenants; per-tenant themes and plugins require Pro.
  • Plugins that query database tables directly may need configuration to respect tenant table prefixes.
  • GrabWP Restore only accepts ZIP exports from GrabWP Tenancy Pro, not arbitrary WordPress backups.
  • GrabWP Restore is disabled on WordPress Multisite and replaces the destination site database and content directories.
  • WaaS requires both GrabWP Tenancy (base) and GrabWP Tenancy Pro; it adds SaaS signup and billing on top of that stack.

Ready to verify on your own stack?

Start a Pro trial and inspect isolation, backup, and restore against your hosting.